DPP + After-sales B2B

Digital Product Passport at the heart of your pro workspace

Create, activate and keep the Digital Product Passport (DPP) alive — ESPR compliance and battery passport from 18 February 2027 — while digitizing after-sales on the same product identity.

Solutions for every role

One living DPP, three expertises

DPP + after-sales infrastructure for manufacturers, distributors and repairers: the same product passport travels from catalogue to repair.

Manufacturer

Generate digital passports (QR / GS1 Digital Link) and structure compliance data (ESPR, Battery Annex XIII)
Export and maintain a DPP ready for the EU registry and audits
Track the lifecycle: scans, usage, warranties and recurring failures
Centralize manufacturer after-sales and attach incidents to the same product ID

Distribution

Activate the DPP at point of sale and bind each sold unit to its passport
Keep full traceability from purchase to return on the same identifier
Orchestrate multi-store after-sales claims attached to the product passport
Drive costs and after-sales KPIs with a consolidated multi-store view

Repair

Access history, manuals and warranty info via the DPP
Document every intervention: the passport becomes a living passport
Align with the right to repair using reliable product data
Create quotes and invoices from the pro space, linked to the product file

How it works

The DPP for every role

The Digital Product Passport is not just a QR: it is a shared product record. Here is each role — after-sales enriches the same passport.

Manufacturer — create the passport

You own product identity and the compliance data exposed by the DPP.

1Fill the catalogue (SKU, materials, warranty, regulatory data)
2Generate a unique QR / GS1 Digital Link per product or batch
3Publish the DPP (public data + role-based restricted access)
4Receive after-sales events and improve product quality

Manufacturers page

Distributor — activate at sale

You connect the physical product to the consumer and open after-sales without losing DPP identity.

1Scan / activate the passport at sale or delivery
2Link customer, store warranty and purchase history
3Open an after-sales claim already bound to the DPP
4Track returns and multi-store performance

Distributors page

Repairer — read and update

You diagnose faster with the passport, then document the repair for circularity.

1Open the DPP (history, parts, manuals, warranty)
2Diagnose and plan the intervention
3Record parts and repair on the living passport
4Invoice from the pro space when needed

Repairers page

Understand the DPPBattery passport guide (Feb 2027)

Detailed features

Pro dashboards: DPP first, after-sales built in

Catalogue, QR and DPP compliance

Run your catalogue, generate Digital Product Passport QR codes and keep compliance data current. After-sales analytics (warranties, failures) enrich the same identifier.

Automatic QR / GS1 Digital Link generation for the DPP
Bulk import and compliance data management
Scan statistics and lifecycle traceability
Warranty and recurring failure feedback (manufacturer after-sales)

Manufacturers Dashboard

Products

New product

ProLine X200 Refrigerator

SKU: PL-X200-BLK

QR generated

156 scans

ProLine X150 Dishwasher

SKU: PL-X150-WHT

QR generated

89 scans

ProLine X300 Oven

SKU: PL-X300-SLV

QR generated

234 scans

QR Code DPP

ProLine X200 Refrigerator

Digital Product Passport (DPP)

Warranty

24 months

scans

156

SKU

PL-X200-BLK

Status

Active

After-sales bound to the product passport

Every claim opens on the product’s DPP identity: photos, messages, statuses and history stay attached to the same passport — including multi-store.

Claims linked to the product identifier / DPP
Real-time tracking with photos and messages
Full history per product and store
Consolidated after-sales KPIs without losing DPP traceability

Distributors Dashboard

After-Sales Claims

All

In progress

Samsung Washing Machine

Breakdown: Won't turn on

In progressHigh priority

01/15/2024

Bosch Refrigerator

Breakdown: Water leak

SubmittedUrgent

01/16/2024

Electrolux Oven

Breakdown: Door won't close

ResolvedNormal

01/10/2024

Claim details

Information

Product

Samsung Washing Machine

Status

In progress

Priority

High priority

Date

01/15/2024

Description

The washing machine won't turn on at all, even after checking the electrical outlet. The power indicator doesn't light up. The problem occurred 2 days ago.

Messages (2)

Verisav Support

2 hours hours ago

Hello, I have received your request. We will organize a technical intervention in the coming days. A technician will contact you to schedule an appointment.

Client

4 hours hours ago

Thank you, I'm waiting for your feedback to schedule the intervention.

DPP access, living passport and invoicing

Read the passport to diagnose, document the intervention in the living passport, then create quotes and invoices from the same dashboard.

DPP read access: history, parts, manuals, warranty
Write repair events back to the passport
Quotes and invoices in a few clicks (VAT, totals)
Send and track payment from the platform

Repairers Dashboard

Invoices

Create invoice

INV-2024-001

Client: John Smith

01/15/2024

250.00 €

Sent

INV-2024-002

Client: Mary Johnson

01/12/2024

185.50 €

Paid

INV-2024-003

Client: Peter Wilson

01/16/2024

320.00 €

Draft

New invoice

Recipient

Name

John Smith

john.smith@email.com

Invoice lines

Add line

Screen repair

1 × 120 €

120.00 €

Labor

2 × 45 €

90.00 €

Spare part

1 × 35 €

35.00 €

Subtotal ex. VAT245.00 €

VAT (20%)49.00 €

Total inc. VAT294.00 €

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Continuously Evolving Features

We continuously develop new features to meet your needs. Our team listens to your feedback and adapts the tool according to your requests for an ever more efficient experience.

Label & Certification

My Verisav Label

Active

Level

Gold

Premium certification

Clients

1,247

Satisfied this year

Score

98%

Satisfaction rate

Certification criteria

Average response time

< 2h

Resolution rate

95%

DPP compliance

100%

Team training

Complete

Statistics

Overview

Claims

342

+12%

Resolved

298

+8%

In progress

-5%

Revenue

28.5K€

+15%

Performance over 30 days

Settings & Configuration

Company configuration

Email notifications

SMS notifications

Push notifications

Automatic billing

Weekly reports

Integrations

Stripe API

Zapier Webhook

CSV Export

Google Calendar

Label & Certification

Manage your certification and Verisav label

Your activation journey

In 5 simple steps, access your Verisav professional dashboard

Schedule appointment

Book your slot for a personalized demonstration

Payment email

Receive an email with payment details

Account activation

Activate your account via the key received by email

Password creation

Sent by email

Welcome to Verisav

Your professional dashboard is activated and ready to use

Contact

Fill in your contact details and we will get back to you within 24 hours to discuss your needs, or book an appointment directly

Digital Product Passport at the heart of your pro workspace

Solutions for every role

One living DPP, three expertises

Manufacturer

Distribution

Repair

The DPP for every role

Manufacturer — create the passport

Distributor — activate at sale

Repairer — read and update

Detailed features

Catalogue, QR and DPP compliance

Manufacturers Dashboard

Products

QR Code DPP

After-sales bound to the product passport

Distributors Dashboard

After-Sales Claims

Claim details

Information

Description

Messages (2)

DPP access, living passport and invoicing

Repairers Dashboard

Invoices

New invoice

Recipient

Invoice lines

Continuously Evolving Features

Label & Certification

My Verisav Label

Certification criteria

Statistics

Overview

Performance over 30 days

Settings & Configuration

Company configuration

Integrations

Label & Certification

Your activation journey

Schedule appointment

Payment email

Account activation

Password creation

Welcome to Verisav

Contact

1. Organization Profile

Digital Product Passport at the heart of your pro workspace

Solutions for every role

One living DPP, three expertises

Manufacturer

Distribution

Repair

The DPP for every role

Manufacturer — create the passport

Distributor — activate at sale

Repairer — read and update

Detailed features

Catalogue, QR and DPP compliance

Manufacturers Dashboard

Products

QR Code DPP

After-sales bound to the product passport

Distributors Dashboard

After-Sales Claims

Claim details

Information

Description

Messages (2)

DPP access, living passport and invoicing

Repairers Dashboard

Invoices

New invoice

Recipient

Invoice lines

Continuously Evolving Features

Label & Certification

My Verisav Label

Certification criteria

Statistics