How to use the digital product passport (DPP) with Verisav?
How to report a breakdown with the Verisav application?
How to track my warranty with Verisav?
What information does a product's DPP contain?
How to find my product history with the DPP?
Simplify your after-sales service and enjoy a smooth experience
Offer your customers a simple and transparent after-sales journey, directly from their smartphone. With Verisav, they can report their breakdown in a few clicks without a phone call, track their request in real time, access the complete history and all their proof of purchase, choose their return method (relay point, courier, store drop-off or home technician) and receive automatic notifications at each step.
Transform every ASS interaction into a satisfaction point: Verisav reassures your customers while reducing your processing costs and delays.
In 3 simple steps, manage your after-sales service on a single platform
How does it work?
Scan
Use your smartphone to scan your product's QR code
Access
View all information: warranty, history
Manage
Open a ASS record, track your repairs
Download the Verisav app and optimize your after-sales service
To fully enjoy Verisav and manage your warranties with ease, download our mobile application now.
Enjoy an intuitive interface and real-time tracking for all your devices.
Digital Product Passport
DPP - Digital Product Passport
Benefits of DPP tracking
Tracking via the Digital Product Passport (DPP) represents a major advance for consumers, especially when purchasing second-hand equipment. It offers total transparency by providing the complete product history: interventions, repairs, breakdowns, and warranty validity.
Thanks to this traceability, the consumer can ensure the compliance of modified parts and the authenticity of the product. This significantly reduces the risks associated with second-hand purchases, guaranteeing a verified and secure product. Discover all the features to optimize your ASS experience.
No more hassle and endless waiting
How many times have you spent hours on the phone, not really knowing where to send your repair request? Between multiple contacts, response delays, and lack of clear tracking, managing ASS can quickly become a real headache. With Verisav, simplify your procedures: simply report your breakdown via the app, track each step in real time, and be automatically redirected to the nearest qualified repairer. A smooth, fast, and stress-free ASS experience to regain peace of mind.
Transport Service: simplicity and autonomy for all your broken appliances
Whether it's a refrigerator, washing machine or any other large appliance, organizing transport to a workshop on your own can be complicated, especially when you are alone. Verisav simplifies the process: an approved transporter picks up your equipment at home, safely transports it to the repair center, then returns it to you repaired. You save time, avoid any handling effort and benefit from complete support without mobilizing your family or friends.
What our users say
Marie L.
Carrefour Customer
Finally a simple solution to manage my warranties! No need to call customer service, everything is accessible from my phone.
Pierre D.
Maisons du Monde Customer
The tracking of my repair was perfect. I knew exactly where my case was and when I would get my furniture back.
Sophie M.
Boulanger Customer
Very intuitive interface. I was able to schedule my washing machine maintenance in a few clicks. Excellent service!
Jean-Pierre R.
Darty Customer
Exceptional after-sales service. I was able to report my breakdown in a few minutes and track the intervention in real time.
Claire B.
Fnac Customer
Verisav has transformed my warranty management. No need to search for my invoices, everything is centralized!
Thomas L.
LDLC Customer
The QR code system is great. A simple scan and I have access to all my product information.
Marie L.
Carrefour Customer
Finally a simple solution to manage my warranties! No need to call customer service, everything is accessible from my phone.
Pierre D.
Maisons du Monde Customer
The tracking of my repair was perfect. I knew exactly where my case was and when I would get my furniture back.
Sophie M.
Boulanger Customer
Very intuitive interface. I was able to schedule my washing machine maintenance in a few clicks. Excellent service!
Jean-Pierre R.
Darty Customer
Exceptional after-sales service. I was able to report my breakdown in a few minutes and track the intervention in real time.
Claire B.
Fnac Customer
Verisav has transformed my warranty management. No need to search for my invoices, everything is centralized!
Thomas L.
LDLC Customer
The QR code system is great. A simple scan and I have access to all my product information.