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Blog

Discover the latest news, tips and innovations in after-sales service and product traceability.

Our Latest Articles

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After-Sales Service: State of Problems in 2025
After-Sales Service
October 15, 2025•15 min

After-Sales Service: State of Problems in 2025

After-sales service (ASS) represents a major strategic challenge for French companies. In a tense economic context and facing increasingly demanding consumers, ASS failures can have disastrous consequences.

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Digital Product Passport (DPP): The Revolution of Traceability at the Service of the Circular Economy
Innovation
October 20, 2025•20 min

Digital Product Passport (DPP): The Revolution of Traceability at the Service of the Circular Economy

The Digital Product Passport is emerging as one of the major regulatory innovations of the decade in Europe. Driven by the European Green Deal, this system promises to radically transform our relationship with objects by introducing intelligent traceability.

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