Failure

A failure is a malfunction or breakdown of a product that prevents its normal use. Failures can be mechanical, electronic, software or aesthetic. Documenting failures in the DPP enables identifying recurring problems, improving product design and optimizing maintenance strategies. Verisav records all reported failures in the DPP, creating a database that facilitates diagnosis and repair. Failures can have different origins and manifest in various ways. Mechanical failures are related to wear, breakage or malfunction of mechanical components (motors, gears, bearings, etc.). Electronic failures concern printed circuits, electronic components, connections, etc. Software failures are related to bugs, incompatibilities, data corruption, etc. Aesthetic failures concern appearance defects (scratches, discoloration, etc.) that can affect product value or use. Precise documentation of failures is essential for several reasons: it enables identification of recurring problems on certain models or production batches, analysis of failure causes to improve design of future products, optimization of preventive maintenance strategies, and facilitation of diagnosis of similar failures. The DPP can store all failure-related information: failure type, observed symptoms, reporting date, usage context, history of previous interventions, identified cause, applied solution, etc. This documentation creates a valuable knowledge base that enables continuous improvement of product quality and after-sales service efficiency. Verisav systematically records all reported failures in the DPP, thus creating a complete and analyzable database that facilitates diagnosis of similar failures, identification of recurring problems, and continuous improvement of product quality and after-sales service.