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Part delivery time is the time required for an ordered spare part to be delivered to the repairer or customer. This time varies depending on part availability, supplier, transport mode and location. Delivery times can significantly impact total repair time. Verisav tracks spare parts delivery times and automatically informs customers and repairers of expected delivery dates, enabling better intervention planning. Spare part delivery time is a crucial factor that can significantly impact total repair time. It represents the time elapsed between ordering the part and its receipt by the repairer or customer. This time may vary considerably depending on several factors: part availability (if the part is in stock, delivery time will be short, otherwise production or supply must be awaited), supplier (some suppliers are faster than others), transport mode (express, standard, or economy delivery), location (distance between supplier and recipient), and weather conditions or exceptional events (strikes, pandemics, etc.). Delivery times can be classified into several categories: immediate delivery (part in stock, delivery within 24-48h), standard delivery (part available, delivery within 3-7 days), order delivery (part to be ordered from manufacturer, delivery within 2-4 weeks), and long delivery (rare or obsolete part, delivery within several weeks or months). Delivery times can significantly impact total repair time, as repair cannot begin until necessary parts are available. A long delivery time can therefore delay repair and dissatisfy the customer. It is therefore important to properly manage delivery times and inform customers of expected dates. Verisav tracks spare parts delivery times and automatically informs customers and repairers of expected delivery dates, enabling better intervention planning and improving customer satisfaction.