Repairability

Repairability refers to a product's ability to be repaired easily and at a reasonable cost. It is measured by the repairability index, mandatory in France since 2021 for certain electronic and household appliances. A repairable product contributes to the circular economy by extending its lifespan and reducing waste. Verisav facilitates repair by connecting consumers to qualified repairers and managing the entire repair process. Repairability is assessed according to several criteria: ease of disassembly, availability and price of spare parts, availability of technical documentation, availability of specific tools and repair price compared to purchase price. A product with a high repairability index (8/10 or more) is considered easily repairable, while a low index (below 5/10) indicates repair difficulties. Repairability has become a major issue in the context of the ecological transition and the fight against planned obsolescence. Consumers are increasingly sensitive to this aspect when making purchases, and European and French regulations are strengthening manufacturers' obligations regarding repairability. The AGEC law and ESPR regulation impose strict requirements on spare parts availability and technical documentation. Verisav helps manufacturers improve the repairability of their products by managing information on spare parts, facilitating access to repair manuals and connecting consumers with a network of qualified repairers.