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Terms and conditions of use of Verisav services
These terms and conditions of use (hereinafter the "Terms") are intended to define the terms and conditions of use of the services offered on the verisav.fr website (hereinafter the "Site") by VERISAV.
Use of the Site implies full and complete acceptance of these Terms by the user. If the user does not accept these Terms, they must not access the Site.
The Site is freely accessible to any user with Internet access. All costs incurred by the user to access the service (computer equipment, software, Internet connection, etc.) are their responsibility.
VERISAV reserves the right to modify, suspend or interrupt access to the Site at any time, without notice or justification.
VERISAV offers through its Site after-sales service management and Digital Product Passport (DPP) services for household appliances, including:
The services are described in more detail on the Site. VERISAV reserves the right to modify or interrupt all or part of the services at any time.
The user agrees to use the Site in a manner consistent with its intended purpose and these Terms. It is particularly prohibited:
Any breach of these prohibitions may result in suspension or interruption of access to the Site.
All content on the Site (texts, images, videos, logos, trademarks, etc.) is protected by intellectual property rights and belongs to VERISAV or its partners.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the Site, regardless of the means or process used, is prohibited, except with prior written authorization from VERISAV.
The user may view and use the content of the Site only for personal and non-commercial purposes, in accordance with these Terms.
VERISAV is committed to protecting the privacy and personal data of its users in accordance with the General Data Protection Regulation (GDPR).
For more information on the processing of personal data, see our Privacy Policy and our Cookie Charter.
VERISAV strives to provide accurate and up-to-date information on the Site. However, VERISAV cannot guarantee the accuracy, precision or completeness of the information provided.
The use of information and content available on the Site is the sole responsibility of the user, who assumes all consequences that may result from it.
VERISAV cannot be held responsible for direct or indirect damage caused to the user's equipment, when accessing the Site, and resulting either from the use of equipment that does not meet the required specifications, or from the appearance of a bug or incompatibility.
VERISAV strives to ensure 24/7 availability of the Site. However, VERISAV cannot guarantee absolute availability of the Site and reserves the right to interrupt access for maintenance, update or security reasons.
VERISAV cannot be held responsible for service interruptions due to force majeure or actions by third parties.
The Site may contain hyperlinks to other sites on the Internet. VERISAV exercises no control over these sites and disclaims all responsibility for their content.
Creating hyperlinks to the Site is subject to prior written authorization from VERISAV.
VERISAV reserves the right to modify these Terms at any time. Modifications take effect as soon as they are published on the Site.
It is the user's responsibility to regularly consult these Terms to become aware of any modifications.
Continued use of the Site after modification of the Terms constitutes acceptance of the new conditions.
These Terms are subject to French law. In case of dispute, and after exhausting amicable means, French courts will have sole jurisdiction.
In case of dispute, the parties will endeavor to resolve it amicably. Failing this, the dispute will be brought before the competent courts of Bordeaux.
For any questions regarding these Terms, you can contact us:
Email: contact@verisav.fr
Address: Portail Gris Anthracite, 32 Chemin Jean Massot, 33750 Beychac-et-Caillau, France
Phone: 05 47 79 20 23
Last update: 12/01/2025